All PENGUIN Faucets& Mixers are covered under manufacturer Limited Warranty for a period maximum up to 5 years from date of Purchase covering any defects in materials and workmanship or any manufacturing defect. All other PENGUIN Fittings Accessories, Allied& Spares items are covered for a period up to 1 year.
If PENGUIN bathroom Fittings receives any notice of such defect during the period of warranty, it will, at its option, either repair or replace such defective part/parts or complete product/products within a reasonable time (unless due to some reasons beyond its control).
The Warranty covered Products purchased from Authorized Sellers, Retailers, online-platforms for taps installed in India only. Should a Claim be made under warranty, we ask the following conditions are met:
This warranty is effective conditions to above parameters and is non-transferable. It is offered to customers acquiring Penguin products as consumers for usage only in India, not in course of a trade or business.
For Consumers outside India, please contact with Authorized Penguin Distributor / Dealer / Re-Seller.
One of the major problems that the households face is the maintenance of taps. With Underground Water being used, water will always have dissolved particles in it which travels across to the taps and may clog the aerator resulting in low flow of water.
We acknowledge it may always be not feasible to call a plumber for repairs, hence would request each consumer to routinely follow simple steps to maintain your PENGUIN Taps Installed:
To keep the exterior finish of our product i.e. Chromium Plated/ Coloured Surface shining for years, clean it with the help of mild soap & water. Do not use an abrasive sponge or scouring agents for cleaning.We also advise you not to use cleaning agents containing solvent or acid, lime scale removers, household vinegar and cleaning agents with acetic acid in them.
Clean Taps with a little soap and moist cloth only, then simply rinse off and wipe dry. You can avoid lime spots (White Spots) by drying the fitting each time it is used. After drying you can apply a coat of wax polish to protect the surface from settlement of water for a considerable period of time.
To clean the aerator first open the housing by unscrewing it clock wise, take out the aerator.
Wash it with water, clean it and simply attach it again. Here you go steady high flow of water. Surely you save a few bucks here.
Put back the assembled Aerator on the tap and screw it by rotation anti Clock wise direction.
Another problem that you face with the tap is the issue of dripping tap. This issue can be solved by cleaning the internal fittings and you would be happy to know that you don’t need to call the plumber again.
a). Firstly open the abs cap hiding the Allen key 5mm size Screw on the tap handle.
b). Use the Allen key 5mm size to open Screw inside and remove the tap handle.
c). Once you remove the tap handle you will find the ceramic disc cartridge. Unscrew it with the help of a spanner by turning it anti-clockwise.
d). Now remove the rubber washer at the bottom of the cartridge.
e). Remove the two ceramic discs inside and clean it. Apply little grease the shiny surface of both the disc.
f). Now put the ceramic discs and rubber washer back to its place and fit the handle back on the tap.
